Please remember that we only make the products - we don’t deliver them. In most cases, if you email us asking for an update, all we can do is look at the same tracking information that is provided in your shipping confirmation email. Unfortunately we don’t have access to any additional tracking information. Please remember to always track the package via your country's national postal service. See below:

Australia - Australia Post
USA - USPS
UK - Royal Mail
Canada - Canada Post
Germany - Deutsche Post
France - La Poste
Italy - Poste Italiane
Spain - Correos
Poland - Poczta Polska
New Zealand - NZ Post
Ireland - An Post